Engineering Manager - Partnership

Ho Chi Minh City, Ho Chi Minh, Vietnam | Engineering | Full-time

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Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.

How You'll Make an Impact

As an Engineering Manager in Partnership Engineering, you will lead a 5-engineer team that owns end-to-end delivery for one of Trusting Social's lending partners — a financial institution or consumer-finance company in Vietnam or the Philippines.

This is not a traditional people-manager EM role. You are the technical and product anchor of the team, accountable for a partner business outcome co-owned with the Business Unit leader, and operating as their peer rather than as a delivery contractor. You'll guide a small, high-craft team building on Trusting Social's multi-tenant co-lending platform — a platform that lets each partner configure and enable the lending capabilities they need (origination, KYC, credit decisioning, disbursement, servicing) rather than receiving a custom build. Your team owns one partner's slice of that platform end-to-end.

What You'll Do

  • Own a partner business outcome expressed as a Key Result co-owned with the Business Unit leader — typically a measurable partner metric such as disbursement volume, application-to-funded conversion, onboarding turnaround time, or risk-adjusted approval rate
  • Lead end-to-end delivery of the partner's product roadmap on the co-lending platform: architecture, build, ship, operate, iterate
  • Compose and grow a 5-engineer team balanced for competency diversity across full-stack engineering, domain depth, product architecture, AI operations, and partner relationship; ensure no single point of failure on critical capabilities
  • Run the technical conversation with the partner's product and tech counterparts; hold the line on tech debt and scope creep while keeping the partnership intact
  • Operate as a peer to the Business Unit leader on commercial trade-offs — SOW boundaries, capacity-versus-revenue decisions, partner-side contract gates
  • Contribute to platform-level decisions with other team leads (~10-15% of your time) to keep the shared co-lending platform coherent across partners
  • Own production for your team — the team runs its own on-call, and you are the escalation peer rather than the first responder

What We're Looking For

  • 8+ years building and operating production systems, with meaningful time in fintech, lending, payments, or KYC/identity domains
  • Hands-on in the codebase — you read PRs, write occasional production code, and design system architecture yourself rather than delegating the technical thinking
  • AI-native in your delivery — Claude, Copilot, or equivalents are a first-class part of your engineering loop, and you have coached engineers to work the same way; comfortable being measured on AI-leveraged delivery rather than headcount
  • Strong familiarity with our stack: Go (backend services) and TypeScript (frontend and tooling); strong polyglots also welcome
  • Business sense — you frame engineering trade-offs in partner P&L terms, not abstract craft terms, and are comfortable in commercial conversations
  • Product mindset — you can drive product decisions with a Business Unit leader as a peer, design for operators (customer service, ops, compliance) as first-class users, and have shipped products end-to-end rather than just features
  • Demonstrated proactiveness — your prior work shows you unblock teams by making calls and bringing proposals, not by escalating
  • Partner relationship capability — you can sit across from a partner CTO or BU head as a credible peer and say "no" to tech debt, scope creep, or unrealistic dates while keeping the partnership healthy
  • Experience working with Vietnamese or Philippine financial-services partners is a strong plus
  • BS/MS in Computer Science or related field

What We Offer

Join our vibrant team and enjoy:

  • Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
  • Be part of a winning team with exponential growth regionally, experience recruiting world-class talents
  • Competitive compensation package, including 13th-month salary and performance bonuses
  • Comprehensive health care coverage for you and your dependents
  • Generous leave policies, including annual leave, sick leave, and flexible work hours
  • Convenient central district 1 office location, next to a future metro station
  • Onsite lunch with multiple options, including vegetarian
  • Grab for work allowance and fully equipped workstations
  • Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
  • Unlimited free coffee, tea, snacks, and fruit to keep you energized
  • An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.

Learn more about us
https://trustingsocial.com
https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s