Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.

How You'll Make an Impact

EVO is Trusting Social's consumer-facing brand — a digital credit card and the EVO Money cash loan, built to bring credit access to underserved consumers across Southeast Asia. EVO has built its distribution on physical POS and retail chains, and it is now scaling beyond its home market. This role opens the second engine: platform distribution. As Senior Manager, Partnership — Digital Channel, you take full ownership of EVO's partnerships with global and local digital players — global platforms and card schemes such as TikTok, Google, Meta, Visa and Mastercard, regional platforms such as Grab and Shopee, and Vietnamese e-commerce marketplaces, e-wallets, digital banks, telcos and super apps — from first conversation through integration, launch and sustained volume. You own the channel's number in Vietnam, and you build the model in a form that transfers to the next market EVO enters. Paid media buying stays with the Growth Media team; you own the partnership layer — commercial terms, embedded placements, co-marketing programs and card-scheme incentives.

You thrive here if you think like an owner of the business rather than the holder of a job. You come in with your own ambition and a clear view of what this channel should be worth in two years, and you set targets above what is asked of you. You know each priority partner's business model, roadmap and decision makers well enough to design deals that work for both sides. You can hold a commercial negotiation with a regional team in Singapore and an API integration review with a local product team in the same week, and you read funnel data before every partner review. You can tell a partnership that looks impressive in a press release from one that produces approved, activated customers, and you are direct about recommending we walk away from partnerships that do not earn their integration cost.

What You'll Do

Portfolio Ownership & Partner Strategy

• Own the digital channel's numbers end-to-end — card issuance, card activation and EVO Money disbursement sourced through platform partners, along with the cost of acquiring each.
• Build the target partner map, prioritization logic and standard commercial models, and bring them to leadership with a recommendation rather than an open question; recommend which partnerships to scale and which to stop when they do not earn their integration cost.

Global & Regional Digital Partners

• Own relationships with global and regional platforms and card schemes — TikTok, Google, Meta, Grab, Shopee, Visa, Mastercard — at both Vietnam-market and regional/HQ level.
• Build multi-level access inside each partner — business, product, marketing and partnership teams — so EVO sits on their roadmap, not just their partner list.
• Bring global programs to Vietnam: co-marketing funds, embedded finance pilots, card-scheme incentives and joint product launches, coordinated with the EVO card product team.

Local Digital Partners

• Develop and manage Vietnamese platforms: e-commerce marketplaces, e-wallets, digital banks, telcos and super apps.
• Run the full development cycle — approach, solution pitch, commercial and legal negotiation, contracting and launch.
• Negotiate affiliate, CPA and revenue-share models that protect unit economics before volume is committed.

Integration & Customer Journey

• Lead the customer journey on partner surfaces with Product and Engineering — API and SDK flows, embedded placements, deeplinks and tracking.
• Agree attribution and reconciliation rules with each partner before go-live, so no tracking gap shows up at settlement.
• Work with Risk, Legal and Compliance so every partnership meets credit and personal-data regulations before launch.

Partner Growth & Performance

• Run monthly and quarterly business reviews, joint growth plans and co-branded campaigns with each partner.
• Diagnose funnel drop-off partner by partner and drive fixes across Product, Risk, Marketing and Operations.
• Align partner campaigns with the Growth Media and Brand teams so partner activity, paid media and brand work reinforce each other.

Regional & International Expansion

• Build the digital channel playbook — partner selection, commercial model, integration pattern and launch sequence — as a repeatable asset EVO can use to enter a new market without rebuilding it each time.
• Contribute the digital channel input to EVO's market entry plans: assess the local platform landscape and channel economics, and flag what will and will not transfer, before budget is committed.
• Execute channel launches in new markets alongside local market leads rather than imposing a template on them, and be prepared to spend real time on the ground during launch.

Team Leadership

• Build and lead a small team of Partnership Managers and Executives as the channel scales — hiring, setting goals and coaching to a standard of ownership rather than activity.

• Hold the team to measurable outcomes: time from signing to launch, live partners, co-marketing value secured and pipeline coverage.

What We're Looking For

Experience & Background

• Minimum 7 years in partnership, business development or digital channel roles, including at least 3 years managing partners or a team.
• Direct working experience at a global platform or network — for example TikTok, Google, Meta, Shopee or Grab — or at a card scheme such as Visa or Mastercard.
• Proven track record signing and operating partnerships with major digital platforms in Vietnam — owning live volume, not just sourcing deals.
• Working knowledge of embedded finance or digital distribution of financial products: integration flows, tracking, reconciliation and revenue share.
• Experience operating across more than one market, or launching a channel in a market new to the company, is a strong plus. Willingness to travel regionally and internationally is required.
• University degree or above; fintech, startup or tech background is a strong plus.
• Familiarity with Vietnam's consumer-credit and personal-data protection regulations is a plus.

How You Work

• You operate with a company-owner mindset: you weigh decisions against the whole business, not only your own channel, and you are willing to give up a local win when the company gains more elsewhere.
• You bring your own ambition and clear personal targets, and you push the organization toward them rather than waiting for goals to be assigned.
• You do not assume a domestic playbook translates automatically abroad; you listen closely to local market leads before applying a model, and you build from evidence at every launch.
• You treat AI as core infrastructure for your own work — partner research, funnel analysis and business case modeling — and evaluate what it returns before you act on it.
• You take initiative before being directed: when a partner's conversion drops, you already have a hypothesis and a test running.
• You connect knowledge across functions — what Risk will approve, what Engineering can build, what a platform's product team actually cares about — and act as the bridge that makes things move.
• You are not bound by how distribution has always worked here; you challenge the model when the data points elsewhere.

Skills & Competencies

• Business Owner — Takes full accountability for the digital channel's volume and cost of acquisition; brings decisions forward with a recommendation and owns the result.
• Relationship Manager — Builds institutional trust at multiple levels inside global platforms, card schemes and local partners; retention and pipeline depth are tracked outcomes.
• Domain Expert — Deep working knowledge of digital distribution economics and integration mechanics; able to guide both internal teams and partners.
• AI Operator — Builds AI into how the channel's funnels are analysed and partner reviews are prepared, and sets the standard for evaluating its output.
• Strong analytical skills; comfortable building and defending a partner business case in Excel or an equivalent tool.
• Strong English communication skills (spoken and written — professional fluency required), sufficient to negotiate with regional and global counterparts.
• High adaptability and comfort operating in fast-paced, ambiguous environments and in unfamiliar markets.

What We Offer

Join our vibrant team and enjoy:

• Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
• Be part of a winning team with exponential growth regionally, experience recruiting world-class talents
• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.

Learn more about us: https://trustingsocial.com | https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s