Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.

We are looking for a detail-oriented Partnership Associate Project Manager to join our dynamic team. This role is instrumental in supporting our Partnership Success Manager in revolutionizing digital banking through strategic partnerships and complex digital solutions. Your proactive approach and organizational skills will help ensure the seamless execution of partnership projects and drive customer success.

What You Will Do

• Drive the coordination and execution of partnership projects from inception to successful completion, ensuring alignment with strategic goals.
• Lead efforts to gather and analyze customer requirements and use cases, contributing to the development of tailored solutions.
• Act as the central liaison between the Partnership Success Manager, internal teams, and external partners, facilitating effective communication and collaboration.
• Transform customer requirements into actionable tasks and oversee their implementation by directing product & technical teams.
• Monitor project progress, proactively identifying potential bottlenecks and implementing solutions to enhance efficiency and effectiveness.
• Capture and analyze customer feedback and insights to inform strategic product development and improvement initiatives.
• Identify and implement opportunities for process optimization and enhancement within customer solutions.
• Maintain comprehensive project documentation, ensuring clarity and accessibility for all stakeholders.
• Manage administrative tasks for the Partnership Success Manager, including scheduling meetings, preparing reports, and tracking project milestones, while identifying areas for improvement.

What you need to have

• Proven ability to manage and drive multiple projects simultaneously with exceptional organizational skills and attention to detail.
• Solid technical foundation in API integration and enterprise solutions like Payment gateway, CMS, Digital onboarding and Core banking, with a readiness to leverage this knowledge aggressively.
• Demonstrated experience in project management within fintech or banking sectors, showcasing a track record of successful project delivery.
• Strong familiarity with SaaS technologies and digital product delivery, with the capability to implement innovative solutions.
• Effective communication skills, with the ability to articulate complex technical concepts to diverse audiences effectively.
• Proactive problem-solving skills, with a relentless drive to ensure customer success and satisfaction.
• Ability to lead collaboratively in a fast-paced environment, adapting swiftly to changing priorities and challenges.

What we offer

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, we invite you to be part of our rockstar team!

Additional Info

Learn more about us here:

https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s