Compliance Officer

Jakarta, Indonesia | Support | Contract


We're looking for a dedicated Compliance Officer to ensure regulatory adherence, mitigate risk, and cultivate a culture of compliance at Trusting Social. Join us to develop and manage compliance programs, conduct internal audits, and provide essential regulatory guidance, making a significant impact and shaping our organization's compliance landscape.

How you will make an impact in this role

As a Compliance Officer at Trusting Social, you’ll be responsible for ensuring that the organization operates in accordance with regulatory and legal requirements, as well as internal policies and procedures. This role involves developing and implementing compliance programs, conducting internal audits, and providing guidance to management and employees on compliance matters. The Compliance Officer works to prevent violations and mitigate compliance risks across all areas of the organization.

The Compliance Officer will report to and assist the Legal & Compliance Manager.

What you will do

  • Support the development, implementation, and management of a robust compliance program.

  • Foster communication and collaboration with relevant external entities, associations, and regulatory bodies.

  • Lead investigations and resolutions for compliance matters, addressing violations and breaches effectively.

  • Proactively monitor regulatory changes and ensure seamless adaptation of organizational practices.

  • Work closely with management to develop and enhance compliance policies and procedures.

  • Oversee all operational processes to ensure compliance with legal and ethical standards across IT and non-IT domains.

  • Effectively manage information flow, conducting thorough compliance risk assessments to facilitate smooth business operations.

  • Provide comprehensive training to staff, ensuring they are well-informed about compliance guideline changes and updates.

  • Perform periodic assessments to evaluate policy compliance with existing regulations.

  • Proactively address instances of noncompliance, developing practical plans to rectify the situation.

  • Regularly conduct audits to identify potential weaknesses and instances of noncompliance.

  • Prepare and submit reports to regulatory bodies as mandated by regulations.

What you need to have 


  • Bachelor's degree in Law or related field.

  • Minimum 2 years experience in compliance, or a related field.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal abilities.

  • Hardworking and enthusiastic attitude.

  • Fluent in English, good interpersonal and people management skills.


  • Proven experience in developing and managing compliance programs.

  • In-depth knowledge of relevant laws and regulations.

  • Familiarity with ITIL and ISO 27001 is a plus.

What we offer

  • Competitive salary and benefits package, Hybrid work arrangement.

  • Opportunity to work and learn from one of the best and brightest technology teams.

  • Collaborative and supportive work environment.

  • Contribution to the overall risk management and regulatory compliance of the organization.

About us

We are an AI Fintech company specializing in assessing consumers' credit profiles in emerging markets, combining pioneering AI with significant alternative data sources. In 2020, we reached our ambitious milestone of credit profiling one billion consumers spanning four countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry in particular to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we genuinely believe that by harnessing the power of AI and Big Data, we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem solvers motivated by our impact on society. We sincerely espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. And we seek people to champion these values and beliefs as we grow.