Trusting Social

About Trusting Social

We are an AI Fintech company specializing in assessing the credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights. 

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big data, we can deliver financial access at unprecedented scale. 

As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution. 

We place great importance on doing what is right, what is best, and what is innovative. We are seeking people to champion these values and beliefs as we grow.  

What you will do:

• Primary duty is to independently manage the relationship(s) with our key Lending Partners (Banks, Non Banks and Fintechs) to generate revenue and deliver outstanding operational support. The partner is also referred to as an “account” for the purpose of this note
• To make an operating ‘sales plan’ in consultation with the lending partner for various TS products detailing quarterly and annual sales (loan disbursal) done with Trusting Social (TS) and focus on devising and implementing initiatives that will maximize TS’ revenue from the account. The plan should be thorough, ambitious, and specific in meeting TS’s business objectives
• To provide operational support on an ongoing basis to meet the sales plan
• He/She will handle technical queries regarding TS’s products and models, implement processes and technologies developed together with partners - for smooth journey from Score to Lead-generation to Disbursal
• To be the one-point contact for all client service-related issues and shall liase with other people concerned, both at TS and at partner organization, to sort out any operational obstacles
• To publish and communicate MI and dashboards to the client in order to track and progress our business further and correct the trajectory if not meeting plan
• To constantly strive to widen and deepen the relationship with the partner in terms of covering all channels, loan categories, products, campaigns etc. that are possible and will hold training and educational/informational workshops at the partner’s site to enable and embed TS into their lending organization
• To be responsible for Sales and Revenue generation and also getting new FIs on board
• To observe the TS Code of Conduct with respect to ethical business practice, data confidentiality etc. and demonstrate the highest standard of professionalism in his/her work. He/she must consider, and adhere to if required, the audit, compliance and legal norms of the partner
• To be responsible for proper filing, Call Memos, Minutes of the meetings, Records regarding all activities being carried out jointly with the partner

What you need to have

• Knowledge of basic Credit & Risk, Sales process, and Product for Personal Lending products.
• Relationship management.
• Process orientation and basic understanding of Data Science & Technology
• Minimum experience 3 to 5 Years

What you will get

• Top Market pay
• Opportunity to work directly top level Managers and learn from the international group experts

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