Account Executive - Fintech - Hanoi

Hanoi, Vietnam | Sales | Full-time


We are at the forefront of digital banking innovation, partnering with financial institutions to navigate the complexities of this evolving landscape. We now seek an enthusiastic Account Executive professional to bolster the efforts of our Account Management team. This individual will be instrumental in ensuring effective engagement with our clients and the seamless execution of sales strategies.
As an Account Executive, you will be responsible for facilitating the day-to-day operations of the Account Management team. Your tasks will include preparing and maintaining essential sales documentation, managing customer data, assisting with the development of sales presentations, and providing administrative support to the Account Managers. You will act as a liaison between Account Managers and internal teams, coordinating efforts to meet client needs promptly and efficiently.
Our ideal candidate will possess a keen eye for detail and the ability to thrive in a fast-paced environment. You will be expected to anticipate the needs of the Account Managers and equip them with the tools necessary to exceed client expectations. Your contribution will be crucial in empowering our team to meet sales targets and driving the growth of Trusting Social's business.
If you are a collaborative team player with a passion for sales operations and a drive to provide outstanding support, we encourage you to apply and help us transform the financial industry through the power of data science and technology.


  • Support Account Managers to maintain a strong & intense relationship with the key stakeholders in Financial Institute, across hierarchy and functional domains, that have signed up or have the potential to work with Trusting Social.
  • Support Account Managers to track and report progress to both the financial institutions and Trusting Social on the key metrics that define the success of the business.
  • Acting as the primary point of contact for the financial institutions on all issues related to the execution of our collaboration and coordinating between financial institutions and Trusting Social teams to address them.
  • Building deep domain expertise on the financial technology landscape and aim to become a go-to expert for the financial institutions on their questions related to the industry.
  • Identifying and fleshing out new opportunities that build on our strengths and help financial institutions address their pain points and growth agenda.
  • Coordinating and Responding to any requests for Information/Proposals that financial institutions may initiate in which Trusting Social spots an opportunity to further its cause.
  • Keeping tabs on the competition and articulating the threat early.


  • Extensive experience in retail banking, especially in credit risk management and sale channels
  • Proven work experience in Account Management or other relevant experience
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation, and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree in Business Administration, Sales or relevant field

What we offer

Join our team and enjoy:

  • Competitive compensation package, including 13th-month salary and performance bonuses
  • Comprehensive health care coverage for you and your dependents
  • Generous leave policies, including annual leave, sick leave, and flexible work hours
  • Convenient central district 1 office location, next to a future metro station
  • Onsite lunch with multiple options, including vegetarian
  • Grab for work allowance and fully equipped workstations
  • Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
  • Unlimited free coffee, tea, snacks, and fruit to keep you energized
  • An opportunity to make a social impact by helping to democratize credit access in emerging markets

About us

We are an AI Fintech company specialized in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry in particular to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at unprecedented scale.

As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do and agility in execution.

We place great importance on doing what is right, what is best and what is innovative. And we are seeking people to champion these values and beliefs as we grow. If you are smart, driven and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact. 

Additional Info

Learn more about us here: