Product Manager - Digital Banking - Fintech

Ho Chi Minh City, Vietnam | Product | Full-time


We are looking for an exceptional Product Manager. If you are smart, driven and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact. 

How you will make an impact in this role

We are partnering with banks that are embracing changes toward digital banking. These changes are exciting but complex, and we are looking for team members who are motivated by big challenges and are ready to dive headlong into helping us grapple with complexity, build solutions and turn our visions into a reality. Join us, if you have the talent and desire to deliver financial access for all by advancing data science and technology.

As a Product Manager at Trusting Social, you will have the ultimate responsibility for decision-making and prioritization for his backlog working with markets, compliance, marketing, design and engineering leaders to convert the product vision into a well-managed development roadmap with a set release cycle. You will operate as the product owner to deliver next-generation product offerings to our customers. You will play a key role in ideating and co-creating new features and products that uniquely meet the needs of Trusting Social’s partners and customers.

The Product Manager will report and assist the Director of Product.


  • Full ownership of product strategy, vision and roadmap
  • Develop core positioning and messaging for the owned product(s)
  • Deliver a world-class product that is tailored to specific clients through collaboration with stakeholders (Sales, Technology, Data, etc.)
  • Scale up business by forecasting opportunities and pre-build the right service for the right market with available technology
  • Proactively engage in the end-to-end product cycle of research, development, testing, deployment and improvement
  • Clearly communicate requirements through epics and user stories
  • Make tough prioritization choices and find creative solutions to hard problems
  • Develop sale toolkits and provide training/ coaching to the sales force
  • Understand client's use cases and provide consultancy on how to apply effectively product suites for their business



  • Strong product management experience gained at a technology company or comparable experience
  • Ability to build cross-functional consensus among internal and external stakeholders to drive business results
  • Extreme ownership by doing beyond the scope of work for a successful business
  • Hungry for new knowledge
  • Effective team player, able to work well with colleagues across the organization and recognizes the importance of cross-functional communication
  • Capability to zoom in and out a problem
  • Effective problem-solving skills under pressure with a strong sense of customer empathy and rapid & precise responses
  • Hard-working with an enthusiastic attitude
  • Native Vietnamese speaker with excellent English fluency
  • Good interpersonal and people management skills


  • Expertise in fraud risk management for consumer lending 
  • Experiences in managing end to end process of unsecured lending products
  • Strong technical background with good knowledge of APIs and banking applications. Experience in working with the engineering team
  • Relevant experience in credit card or consumer lending business
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
  • Demonstrated ability to translate user requirements across diverse functional areas into a compelling product vision
  • Excellent problem-solving, organizational, analytical and influencing skills
  • Ability to take initiative and build strong and productive relationships
  • Excellent written and verbal communication skills

What we offer

Join our team and enjoy:

  • Competitive compensation package, including 13th-month salary and performance bonuses
  • Comprehensive health care coverage for you and your dependents
  • Generous leave policies, including annual leave, sick leave, and flexible work hours
  • Convenient central district 1 office location, next to a future metro station
  • Onsite lunch with multiple options, including vegetarian
  • Grab for work allowance and fully equipped workstations
  • Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
  • Unlimited free coffee, tea, snacks, and fruit to keep you energized
  • An opportunity to make a social impact by helping to democratize credit access in emerging markets
At Trusting Social, we deeply espouse the values of extreme ownership, data-driven, mindfulness, and social impact. We place great importance on doing what is right, what is best, and what is innovative. If you are smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact.

About us

Trusting Social is an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry in particular to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.
As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do and agility in execution.

We place great importance on doing what is right, what is best and what is innovative. And we are seeking people to champion these values and beliefs as we grow. 

Additional Info

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