Trusting Social is the leading Digital Identity & Payment Authentication service provider for the Banking & Financial sector in Vietnam, Indonesia, the Philippines, and India, boasting over 30 existing clients, including banks, financial companies, and e-wallets. Our TrustVision solutions empower clients to onboard customers digitally anytime and anywhere, detect fraud, and enable secure transactions using advanced facial recognition and AI models.

Are you a detail-oriented Product Owner who thrives at the intersection of customer needs, cutting-edge technology, and strategic execution? Do you have an insatiable curiosity for market trends and a passion for turning insights into tangible product improvements? If you're ready to dive deep into the product lifecycle and drive the delivery of world-class SaaS/B2B solutions, we want you on our team!

How You'll Make an Impact

As our Product Owner, you'll be instrumental in bringing our product vision to life by meticulously guiding features from concept to launch and beyond. You'll directly contribute to delivering solutions that address critical market needs and solve complex problems for our clients.

What You'll Do

• Understand market needs and customers' pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
• Obsess over customers to deliver the products they need, constantly study the products to understand every aspect, and fine-tune them to meet customer needs.
• Proactively engage in the end-to-end product cycle of research, development, testing, deployment, and improvement.
• Engage with clients and users to gather constant feedback and incorporate it into the product features.
• Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience. 
• Collaborate closely with Data Scientists and Product Managers to build a data-informed product roadmap. 
• Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes. 
• Provide expert opinions for enhancements/improvements of the product suite provided to clients.
• Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation. 
• Manage data collection for product performance tracking and improvement. 
• Support sales in pitching and deployment for customers.

What We're Looking For

Minimum 

• 5+ years of experience in product management 
• Experience in SaaS/B2B product development
• Technical background with a degree in Computer Science, Engineering, or a related field 
• Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions 
• Willingness to roll up your sleeves and do whatever it takes to help your team win 
• Ability to maintain a keen attention to detail, multitask, and work well under pressure 
• Good interpersonal skills 
• Teamwork and hard work with enthusiastic attitudes 
• Strong learning ability and self-motivation to acquire new knowledge 
• The capability to zoom in and out on a problem 
• Effective problem-solving skills under pressure

Preferred  

• Proven track record in Product Management 
• Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
• Familiarity with common data analysis toolkits, such as SQL 
• Knowledge of AI/Machine Learning topics 
• Experience in managing KYC process or fraud risk management for customer onboarding
• An MBA degree would be a plus.

Excellent candidates

• Passionate about solving complex and large-scale/world-class problems, finding joy in crafting solutions that impact millions of lives or transform the world.
• Excellent in problem-solving, solving problems in a well-structured, data-backed, and deeply analytical manner, combined with a touch of creativity.
• Strong track records of products attest to their effectiveness in creating meaningful impacts and addressing the intended challenges.
• Extreme ownership is, without a doubt, working for the love of it, leading the team to help millions of lives.

What We Offer

Join our vibrant team and enjoy:

• Competitive compensation, including 13th-month salary and performance bonuses.
• Comprehensive health care for you and your dependents.
• Generous leave policies and flexible work hours.
• Convenient District 1 office location (next to the metro station).
• Onsite lunch, Grab for work allowance, and fully equipped workstations.
• Fun team-building activities, sponsored sports clubs, and Thursday happy hours.
• Unlimited free coffee, tea, snacks, and fruit.
• A chance to make a profound social impact by democratizing credit access in emerging markets.

At Trusting Social, we live by extreme ownership, data-driven decisions, mindfulness, and audacity. We're committed to doing what's right, best, and truly innovative. If you're smart, driven, and want to make a difference with advanced technology, join us. We offer the runway to truly make an impact.

For more information about us, please visit our website: https://trustingsocial.com