Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." 

Are you a results-oriented Account Manager with deep retail banking knowledge and a passion for cutting-edge AI? We're looking for a dynamic individual to join our Hanoi team and help us shape the future of financial services. If you're ready to make a significant social impact and turn innovative visions into reality, this is your opportunity. We partner with banks embracing digital transformation and are seeking someone motivated by big challenges to build impactful solutions with us.

How You'll Make an Impact

As our Account Manager, you'll be at the forefront of client relationships, driving the adoption of our innovative AGI financial solutions within the banking sector. You'll manage a portfolio of key banking clients, build strong partnerships, and proactively identify new business opportunities in the rapidly evolving AGI financial landscape. You'll be a crucial link, ensuring seamless delivery and exceeding client expectations while collaborating closely with our sales team to drive significant business growth and achieve sales quotas.

What You'll Do

• Forge Strong Partnerships: Serve as the primary contact for banking clients, building trust and fostering long-term relationships.
• Innovate with Clients: Collaborate with customers and senior management to develop groundbreaking AI use cases that leverage AGI in financial services.
• Drive Strategic Growth: Design and execute complex sales strategies to generate new business opportunities and maximize revenue.
• Negotiate & Close Deals: Lead negotiations and close high-value contracts.
• Become a Trusted Advisor: Understand client needs deeply, positioning AGI solutions as transformative answers.
• Ensure Seamless Delivery: Oversee solution implementation to meet client objectives and timelines.
• Communicate Impact: Provide clear updates on monthly/quarterly initiatives to all stakeholders.
• Expand Business: Proactively identify and pursue new opportunities within existing accounts, exceeding sales quotas.
• Analyze & Report: Forecast and track key account metrics, providing data-driven insights and status reports.
• Collaborate for Success: Work with sales teams to identify and nurture new growth opportunities.
• Provide Key Support: Assist with high-priority client requests and escalations.

What We're Looking For

We need a seasoned professional who thrives at the intersection of finance and technology:

• Deep Retail Banking Expertise: Extensive experience in retail banking products, credit risk management, and a proven track record of networking with senior banking management.
• Executive-Level Influence: Ability to communicate, present, and influence credibly at all organizational levels, including C-suite, with a focus on AGI financial solutions.
• Strategic Deal-Making: Demonstrated ability to design and execute complex deal strategies and secure high-value contracts.
• Client-Centric Solution Delivery: Skilled at understanding client needs and delivering impactful, tailored solutions.
• Technical Proficiency: Solid experience with CRM software and MS Office (especially MS Excel).
• Exceptional Communication: Top-notch listening, negotiation, and presentation skills, plus excellent verbal and written communication.
• Educational Background: BA/BS degree in Business Administration or a relevant field.
• Travel Readiness: Willingness to travel to HCMC monthly.
• Nice to Have: Understanding of AI and Machine Learning concepts and/ or a history of winning contracts, especially for AI/ML programs.

What We Offer

Join our vibrant team and enjoy:

• Competitive compensation, including 13th-month salary and performance bonuses.
• Comprehensive health care for you and your dependents.
• Generous leave policies and flexible work hours.
• Onsite lunch with multiple options.
• Grab for work allowance and fully equipped workstations.
• Fun team-building activities, sponsored sports clubs, and Thursday happy hours.
• Unlimited free coffee, tea, snacks, and fruit.
• A chance to make a profound social impact by democratizing credit access in emerging markets.

At Trusting Social, we live by extreme ownership, data-driven decisions, mindfulness, and audacity. We're committed to doing what's right, best, and truly innovative. If you're smart, driven, and want to make a difference with advanced technology, join us. We offer the runway to truly make an impact.

For more information about us, please visit our website: https://trustingsocial.com